Advantages and Disadvantages of Dishtv DTH
Advantages:
(1) The biggest advantage of Dish TV is its cost. (For old or existing customers at this point). It offers most of the popular chs at low cost. The highest pack costs Rs.325 per month, after which only 1 or 2 add-on packs are required to all almost all chs, unlike other DTH where you need several Add-on packs even after subscribing to the highest pack.
(2) Dish TV’s satellite being located very near to DD Direct Plus’s satellite, all Dish TV users enjoy the complete ch offering of DD Direct Plus as well. So any new ch added in DD Direct Plus automatically gets added to Dish TV channel offering.
(3) The software of Dish TV STBs are stable at the moment. This makes the switching speed between chs pretty fast. Also very less hang-ups of STBs reported till now. Thanks to Dish TV STBs’ great software.
(4) Only Dish TV gives its users access to exclusive never-before seen international channels which are not available even in cable till now.
(5)The several eral new channels added recently are provided at no extra cost for the highest pack users, except for a few chs. (Currently only for existing or old customers). Whereas other DTH operators, have added the new launches in seperate Add-on Packs.
(6) Dish TV has a good no of Transponders to offer more chs to its users, including the recently contracted Protostar which means more chs for its customers.
Disadvantages :
(1) One of the biggest problems of Dish TV is its Customer Care and Customer Service which is definately not upto the mark. The CC executives lack professionalism in their attitude and after-sales support in certain areas are allegedly poor.
(2) Another serious issue is its audio and video quality. Quality on several (but not all) channels on Dish is not upto the mark. Too much of pixelation is seen on some chs and the audio standard is of course not of true CD quality.
(3) Dish TV misses out on few important ch packages which includes the Neo bouquet . Due to this exclusive cricket matches are missed by the Dish TV users.
(4) New ch addition process is extremely slow when it comes to Dish TV. It takes a huge amount of time for Dish TV to enhance its bouquet offerings.
(5) The time taken for activation of packages after renewal is too long sometimes. Users had to wait for as long as 2-3 days for activation even after making payments on time.
(6) Official website is not updated regularly. Official weblog which was meant for the interaction of Dish TV users, too does not work till date.
Members , these are some of the advantages and disadvantages of dishtv , plz freel free to say ur views on this , just drop in ur messages in the comment section here.
sekar replied:
u have missed an important advantage of dishtv , dishtv packages are more flexible , and we can pay only for what we watch
March 12, 2009 at 12:15 pm. Permalink.